Privacy Policy
Last Updated: January 2026
This Privacy Policy ("Policy") explains how culmvalecountryhouse.co.uk ("we," "us," "our," or "the Website") collects, uses, discloses, and safeguards your information when you visit our website. Please read this Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Data: Name, email address, and other information you voluntarily provide when contacting us or subscribing to our services.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookies: We use cookies to track your interactions with the Website (see Cookie Policy below).
- Usage Data: Pages visited, time spent on pages, clicks, referral sources, and other browsing behaviour.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance tracking to understand user behaviour and site effectiveness.
- Affiliate tracking to attribute casino sign-ups and referrals to our promotional content.
- Site improvement, including optimising user experience and content relevance.
- Compliance with legal obligations and fraud prevention.
- Sending promotional communications (with your consent).
Cookie Policy
Our Website uses cookies to enhance your experience. We use the following types:
- Essential Cookies: Necessary for basic site functionality.
- Analytics Cookies: Track usage patterns and site performance (e.g., Google Analytics).
- Affiliate Tracking Cookies: Monitor referrals to third-party casino operators.
- Marketing Cookies: Support targeted advertising and retargeting campaigns.
You may opt out of non-essential cookies by adjusting your browser settings or using our cookie consent banner. Please note that disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to casino operators, betting sites, and affiliate partners. We are not responsible for their privacy practices, terms, or content. We strongly encourage you to review their respective privacy policies before providing personal information or engaging with their services. Your use of third-party websites is entirely at your own risk.
Your Rights
Under UK Data Protection Law (UK GDPR and Data Protection Act 2018):
- Right of access to your personal data.
- Right to rectify inaccurate or incomplete information.
- Right to erasure ("right to be forgotten") in certain circumstances.
- Right to restrict processing.
- Right to data portability.
- Right to object to processing for direct marketing.
- Right to lodge a complaint with the Information Commissioner's Office (ICO).
To exercise these rights, contact us at [email protected].
US-Based Users: If applicable, users subject to the California Consumer Privacy Act (CCPA) or similar regulations may have additional rights. Please contact us for details.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. Typically:
- Contact information: Retained for 3 years or until you unsubscribe.
- Analytics and usage data: Retained for up to 13 months.
- Affiliate tracking data: Retained for the duration required by our affiliate partners (usually 90 days).
You may request deletion of your data at any time by contacting us.
Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact us at:
Email: [email protected]
We will respond to your request within 30 days or as required by applicable law.
Disclaimer: This Website is intended for informational purposes only. Gambling involves risk. Please gamble responsibly and ensure you meet all legal age and jurisdiction requirements before participating in any betting or casino activities.